{"id":6866,"date":"2025-12-26T05:07:12","date_gmt":"2025-12-26T10:07:12","guid":{"rendered":"https:\/\/www.dakingsrapid.com\/?page_id=6866"},"modified":"2026-01-09T01:11:28","modified_gmt":"2026-01-09T06:11:28","slug":"politique-de-retour-et-de-reprise-de-dakings","status":"publish","type":"page","link":"https:\/\/www.dakingsrapid.com\/fr\/dakings-return-rework-policy\/","title":{"rendered":"Politique de retour et de reprise de Dakings"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6866\" class=\"elementor elementor-6866\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0c2a3f e-flex e-con-boxed e-con e-parent\" data-id=\"e0c2a3f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5929f8 elementor-widget elementor-widget-html\" data-id=\"b5929f8\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"zh-CN\">\r\n<head>\r\n    <meta charset=\"UTF-8\">\r\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n    <title>Politique de retour et de reprise de Dakings<\/title>\r\n    <style>\r\n        .policy-document-section {\r\n            \/* \u54c1\u724c\u8272\u53d8\u91cf *\/\r\n            --pd-primary: #009FB2;    \/* \u9752\u8272\uff1a\u7528\u4e8e\u70b9\u7f00\u548c\u7f16\u53f7 *\/\r\n            --pd-title: #16325A;      \/* \u6df1\u84dd\u8272\uff1a\u7528\u4e8e\u6761\u6b3e\u6807\u9898 *\/\r\n            --pd-text: #1a1a1a;\r\n            --pd-text-muted: #4a5568;\r\n            --pd-bg: #ffffff;\r\n            --pd-bg-light: #f7fafc;\r\n            --pd-border: #e2e8f0;\r\n\r\n            box-sizing: border-box;\r\n            width: 100%;\r\n            margin: 0;\r\n            padding: 60px 5%; \/* \u4f7f\u7528\u767e\u5206\u6bd4\u5185\u8fb9\u8ddd\uff0c\u66f4\u9002\u914d\u4e0d\u540c\u5c4f\u5e55 *\/\r\n            background: var(--pd-bg);\r\n            font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;\r\n            color: var(--pd-text);\r\n            line-height: 1.8;\r\n        }\r\n\r\n        .policy-document-section *,\r\n        .policy-document-section *::before,\r\n        .policy-document-section *::after {\r\n            box-sizing: border-box;\r\n        }\r\n\r\n        \/* \u4e3b\u6807\u9898 *\/\r\n        .policy-document-section .pd-main-title {\r\n            font-size: clamp(22px, 4vw, 32px); \/* \u54cd\u5e94\u5f0f\u5b57\u53f7 *\/\r\n            font-weight: 800;\r\n            color: var(--pd-title); \/* \u4e3b\u6807\u9898\u4e5f\u7edf\u4e00\u4f7f\u7528\u6df1\u84dd\u8272 *\/\r\n            text-align: center;\r\n            margin: 0 auto 4rem auto;\r\n            padding-bottom: 1.5rem;\r\n            max-width: 900px;\r\n            border-bottom: 3px solid var(--pd-primary);\r\n            position: relative;\r\n            opacity: 0;\r\n            animation: fadeInDown 0.8s ease-out forwards;\r\n        }\r\n\r\n        .policy-document-section .pd-main-title::after {\r\n            content: '';\r\n            position: absolute;\r\n            bottom: -3px;\r\n            left: 50%;\r\n            transform: translateX(-50%);\r\n            width: 100px;\r\n            height: 3px;\r\n            background: var(--pd-primary);\r\n            box-shadow: 0 0 15px rgba(0, 159, 178, 0.4);\r\n        }\r\n\r\n        \/* \u6761\u6b3e\u5bb9\u5668\uff1a\u5728\u5927\u5c4f\u5e55\u4e0a\u9650\u5236\u5185\u5bb9\u5bbd\u5ea6\u4ee5\u63d0\u9ad8\u9605\u8bfb\u8212\u9002\u5ea6 *\/\r\n        .policy-document-section .pd-policy-items {\r\n            counter-reset: policy-counter;\r\n            max-width: 1200px;\r\n            margin: 0 auto;\r\n        }\r\n\r\n        \/* \u6761\u6b3e\u9879 *\/\r\n        .policy-document-section .pd-policy-item {\r\n            margin-bottom: 2rem;\r\n            opacity: 0;\r\n            transform: translateY(20px);\r\n            animation: fadeInUp 0.6s ease-out forwards;\r\n            cursor: pointer;\r\n        }\r\n\r\n        \/* \u52a8\u753b\u5ef6\u8fdf *\/\r\n        .policy-document-section .pd-policy-item:nth-child(1) { animation-delay: 0.1s; }\r\n        .policy-document-section .pd-policy-item:nth-child(2) { animation-delay: 0.2s; }\r\n        .policy-document-section .pd-policy-item:nth-child(3) { animation-delay: 0.3s; }\r\n        .policy-document-section .pd-policy-item:nth-child(4) { animation-delay: 0.4s; }\r\n        .policy-document-section .pd-policy-item:nth-child(5) { animation-delay: 0.5s; }\r\n        .policy-document-section .pd-policy-item:nth-child(6) { animation-delay: 0.6s; }\r\n\r\n        \/* \u6761\u6b3e\u6807\u9898 *\/\r\n        .policy-document-section .pd-item-title {\r\n            font-size: clamp(16px, 2.5vw, 20px);\r\n            font-weight: 700;\r\n            color: var(--pd-title); \/* \u7edf\u4e00\u6807\u9898\u8272\u53f7\u4e3a #16325A *\/\r\n            margin: 0 0 1rem 0;\r\n            padding-left: 1.25rem;\r\n            border-left: 5px solid var(--pd-primary);\r\n            transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);\r\n            display: flex;\r\n            align-items: center;\r\n        }\r\n\r\n        .policy-document-section .pd-policy-item:hover .pd-item-title {\r\n            padding-left: 1.75rem;\r\n            border-left-width: 8px;\r\n            transform: scale(1.01);\r\n        }\r\n\r\n        \/* \u6761\u6b3e\u5185\u5bb9 *\/\r\n        .policy-document-section .pd-item-content {\r\n            font-size: clamp(14px, 1.8vw, 16px);\r\n            color: var(--pd-text-muted);\r\n            line-height: 1.8;\r\n            margin: 0;\r\n            padding: 1.5rem 2rem;\r\n            background: var(--pd-bg-light);\r\n            border-radius: 12px;\r\n            border: 1px solid var(--pd-border);\r\n            transition: all 0.3s ease;\r\n        }\r\n\r\n        .policy-document-section .pd-policy-item:hover .pd-item-content {\r\n            background: #ffffff;\r\n            box-shadow: 0 10px 25px rgba(22, 50, 90, 0.08); \/* \u9634\u5f71\u7a0d\u5fae\u504f\u6df1\u84dd *\/\r\n            border-color: var(--pd-primary);\r\n        }\r\n\r\n        \/* \u7f16\u53f7\u6837\u5f0f *\/\r\n        .policy-document-section .pd-item-number {\r\n            display: inline-flex;\r\n            align-items: center;\r\n            justify-content: center;\r\n            min-width: 32px;\r\n            height: 32px;\r\n            background: var(--pd-primary);\r\n            color: white;\r\n            border-radius: 8px; \/* \u65b9\u5706\u89d2\u66f4\u6709\u73b0\u4ee3\u611f *\/\r\n            font-size: 14px;\r\n            font-weight: 800;\r\n            margin-right: 1rem;\r\n            box-shadow: 0 4px 10px rgba(0, 159, 178, 0.2);\r\n            flex-shrink: 0;\r\n        }\r\n\r\n        \/* \u52a8\u753b\u5b9a\u4e49 *\/\r\n        @keyframes fadeInDown {\r\n            from { opacity: 0; transform: translateY(-30px); }\r\n            to { opacity: 1; transform: translateY(0); }\r\n        }\r\n\r\n        @keyframes fadeInUp {\r\n            to { opacity: 1; transform: translateY(0); }\r\n        }\r\n\r\n        \/* \u54cd\u5e94\u5f0f\u9002\u914d\uff1a\u5e73\u677f\u4e0e\u79fb\u52a8\u7aef *\/\r\n        @media (max-width: 1024px) {\r\n            .policy-document-section {\r\n                padding: 40px 4%;\r\n            }\r\n        }\r\n\r\n        @media (max-width: 768px) {\r\n            .policy-document-section {\r\n                padding: 30px 15px;\r\n            }\r\n\r\n            .policy-document-section .pd-main-title {\r\n                margin-bottom: 2.5rem;\r\n            }\r\n\r\n            .policy-document-section .pd-item-content {\r\n                padding: 1.2rem;\r\n                border-radius: 8px;\r\n            }\r\n\r\n            .policy-document-section .pd-item-title {\r\n                border-left-width: 4px;\r\n            }\r\n        }\r\n\r\n        \/* \u6253\u5370\u6837\u5f0f\u4f18\u5316 *\/\r\n        @media print {\r\n            .policy-document-section { padding: 20px; }\r\n            .policy-document-section .pd-policy-item { \r\n                page-break-inside: avoid; \r\n                opacity: 1 !important; \r\n                transform: none !important; \r\n            }\r\n        }\r\n    <\/style>\r\n<\/head>\r\n<body>\r\n\r\n    <section class=\"policy-document-section\">\r\n        <h1 class=\"pd-main-title\">Politique de retour et de reprise de Dakings<\/h1>\r\n\r\n        <div class=\"pd-policy-items\">\r\n            <!-- \u6761\u6b3e 1 -->\r\n            <div class=\"pd-policy-item\">\r\n                <h2 class=\"pd-item-title\">\r\n                    <span class=\"pd-item-number\">1<\/span>\r\n                    Traitement des reprises\r\n                <\/h2>\r\n                <p class=\"pd-item-content\">\r\n                    Si des pi\u00e8ces ne sont pas conformes aux dessins approuv\u00e9s ou aux exigences techniques, et que cela vous est confirm\u00e9 comme \u00e9tant inacceptable, nous organiserons une reprise en fonction de la situation sp\u00e9cifique.\r\n                <\/p>\r\n            <\/div>\r\n\r\n            <!-- \u6761\u6b3e 2 -->\r\n            <div class=\"pd-policy-item\">\r\n                <h2 class=\"pd-item-title\">\r\n                    <span class=\"pd-item-number\">2<\/span>\r\n                    Traitement des retours\r\n                <\/h2>\r\n                <p class=\"pd-item-content\">\r\n                    Si les pi\u00e8ces que vous avez re\u00e7ues ne r\u00e9pondent pas \u00e0 vos attentes en mati\u00e8re de qualit\u00e9, veuillez d'abord nous faire part des d\u00e9tails du probl\u00e8me. Nous \u00e9valuerons la solution la plus appropri\u00e9e, qui peut inclure une retouche ou un retour. S'il est confirm\u00e9 que les probl\u00e8mes sont dus \u00e0 notre production, Dakings en assumera la responsabilit\u00e9.\r\n                <\/p>\r\n            <\/div>\r\n\r\n            <!-- \u6761\u6b3e 3 -->\r\n            <div class=\"pd-policy-item\">\r\n                <h2 class=\"pd-item-title\">\r\n                    <span class=\"pd-item-number\">3<\/span>\r\n                    Retour d'information pour reprise \/ retour\r\n                <\/h2>\r\n                <p class=\"pd-item-content\">\r\n                    Si vous avez des inqui\u00e9tudes concernant les pi\u00e8ces re\u00e7ues, nous vous invitons \u00e0 nous fournir des informations d'inspection pertinentes, telles que les points probl\u00e9matiques identifi\u00e9s, les m\u00e9thodes d'inspection ou les photos\/vid\u00e9os de vos tests, afin de nous aider \u00e0 \u00e9valuer le probl\u00e8me rapidement et avec pr\u00e9cision. Nous analyserons ces informations et proposerons un plan d'action de suivi dans les meilleurs d\u00e9lais.\r\n                <\/p>\r\n            <\/div>\r\n\r\n            <!-- \u6761\u6b3e 4 -->\r\n            <div class=\"pd-policy-item\">\r\n                <h2 class=\"pd-item-title\">\r\n                    <span class=\"pd-item-number\">4<\/span>\r\n                    P\u00e9riode de qualit\u00e9 et temps de r\u00e9ponse\r\n                <\/h2>\r\n                <p class=\"pd-item-content\">\r\n                    Notre p\u00e9riode de garantie de qualit\u00e9 est de 60 \u00e0 180 jours. Pour garantir un traitement rapide, nous vous recommandons de v\u00e9rifier les pi\u00e8ces d\u00e8s leur r\u00e9ception et de nous faire part de vos commentaires le plus t\u00f4t possible. En cas de probl\u00e8me, nous \u00e9laborons un plan d'action initial dans les 48 heures suivant la r\u00e9ception de vos commentaires et lan\u00e7ons le processus d'analyse 8D en cons\u00e9quence.\r\n                <\/p>\r\n            <\/div>\r\n\r\n            <!-- \u6761\u6b3e 5 -->\r\n            <div class=\"pd-policy-item\">\r\n                <h2 class=\"pd-item-title\">\r\n                    <span class=\"pd-item-number\">5<\/span>\r\n                    Responsabilit\u00e9 des co\u00fbts\r\n                <\/h2>\r\n                <p class=\"pd-item-content\">\r\n                    S'il est confirm\u00e9 que le probl\u00e8me est d\u00fb \u00e0 notre production, Dakings prendra en charge les frais y aff\u00e9rents, y compris les frais de retouche et de logistique de retour. Le plan de traitement final fera l'objet d'une confirmation mutuelle.\r\n                <\/p>\r\n            <\/div>\r\n\r\n            <!-- \u6761\u6b3e 6 -->\r\n            <div class=\"pd-policy-item\">\r\n                <h2 class=\"pd-item-title\">\r\n                    <span class=\"pd-item-number\">6<\/span>\r\n                    Changements induits par les clients\r\n                <\/h2>\r\n                <p class=\"pd-item-content\">\r\n                    Si la demande de reprise ou de retour est due \u00e0 des modifications de conception, \u00e0 des mises \u00e0 jour de dessins ou \u00e0 d'autres facteurs de non-qualit\u00e9 apr\u00e8s la production, nous confirmerons le co\u00fbt et le d\u00e9lai r\u00e9vis\u00e9s avec vous avant de proc\u00e9der.\r\n                <\/p>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <script>\r\n        \/\/ \u6eda\u52a8\u89e6\u53d1\u52a8\u753b\r\n        if ('IntersectionObserver' in window) {\r\n            const observer = new IntersectionObserver((entries) => {\r\n                entries.forEach(entry => {\r\n                    if (entry.isIntersecting) {\r\n                        entry.target.style.animationPlayState = 'running';\r\n                    }\r\n                });\r\n            }, {\r\n                threshold: 0.1,\r\n                rootMargin: '0px 0px -50px 0px'\r\n            });\r\n\r\n            document.querySelectorAll('.pd-policy-item, .pd-main-title').forEach(el => {\r\n                el.style.animationPlayState = 'paused';\r\n                observer.observe(el);\r\n            });\r\n        }\r\n\r\n        \/\/ \u70b9\u51fb\u4ea4\u4e92\u53cd\u9988\r\n        document.querySelectorAll('.pd-policy-item').forEach(item => {\r\n            item.addEventListener('click', function() {\r\n                document.querySelectorAll('.pd-policy-item').forEach(i => {\r\n                    i.style.outline = 'none';\r\n                });\r\n                this.style.outline = '2px solid var(--pd-primary)';\r\n                this.style.outlineOffset = '4px';\r\n                this.style.borderRadius = '12px';\r\n                \r\n                setTimeout(() => {\r\n                    this.style.outline = 'none';\r\n                }, 2000);\r\n            });\r\n        });\r\n    <\/script>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dakings Return &#038; Rework Policy Dakings Return &#038; Rework Policy 1 Rework Handling If any parts do not meet the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6866","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dakingsrapid.com\/fr\/wp-json\/wp\/v2\/pages\/6866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dakingsrapid.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dakingsrapid.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dakingsrapid.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dakingsrapid.com\/fr\/wp-json\/wp\/v2\/comments?post=6866"}],"version-history":[{"count":0,"href":"https:\/\/www.dakingsrapid.com\/fr\/wp-json\/wp\/v2\/pages\/6866\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.dakingsrapid.com\/fr\/wp-json\/wp\/v2\/media?parent=6866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}